» About Us » FAQ » Can I exchange the item I have received for something else? 

Frequently Asked Questions


Can I exchange the item I have received for something else?

If you would like to exchange your items for different products in our range, you may do so within 7 days of receiving them, with the EXEPTION of contracts for the purchase of magazines, videos, DVD's, audio and video games and other software products where the item has been unsealed. Items returned must be in a new and unused condition. Please detail which items you would like as replacements. We will charge your card for the cost of sending these replacements out to you, as well as any extra balance that your updated order may incur. Please note that our return policy also applies. You can find our return policy and form on the back of your invoice.

Search All Incense Products!

Remember Me Information
Advanced Search »

Our product finder allows you to browse our product range based on a number of product filters. Simply choose the property you want to use below and select an option from the dropdown.

Newsletter

Sign Up To Our Newsletter to receive special offers, discounts and details of all our latest products.

Incense Gift Sets Incense Gift Sets Incense Sale Intelex Yankee Candle Range Earn Member Reward Points

Our Address

TheIncenseStore.com
Unit 4, Concord Business Centre
Concord Road
Acton, London, W3 0TJ
United Kingdom

© 2012 TheIncenseStore.com All Rights Reserved.

Incense Burners | Incense Sticks | Champa Incense | Nag Champa | Incense Cones | Incense Holders | Sandalwood IncenseCeder Incense | Incense Oil | Aromatherapy Incense | Stamford Incense | Dhoop Incense

We accept  Visa, MasterCard, PayPal We accept  Visa, MasterCard, PayPal
Powered by Merchant Venture