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Frequently Asked Questions


How long will it take to receive my order?

The time it takes for our customers to receive an order depends entirely on the locale, the shipping method chosen and the date the order was made. We advise customers to take a look at our Shipping Information page, this contains a breakdown of our shipping methods and how long each will take to deliver the product to you.

Please be aware that the stated delivery times, although often accurate, do vary depending on delays within the postal system. Any delays that occur during transit are entirely down to the postal service in charge of delivering the parcel.

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TheIncenseStore.com
Unit 4, Concord Business Centre
Concord Road
Acton, London, W3 0TJ
United Kingdom

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